FREQUENTLY ASKED QUESTIONS
ORDERING AND SHIPPING QUESTIONS
1. Can I place my order over the phone or online?
Currently, you may place your order:
Through PAYPAL
or by completing the order form and mailing a money order to:
Rhema Dance Ministry
PO Box 1434
Maryland Heights, MO 63043
2. How long will it take to receive my items?
Please allow at least 2-3 weeks for processing and delivery
3. Do you ship to APO addresses and outside of the US?
Sorry, currently we do not ship APO addresses. We do however, ship to other
areas outside of the US.
When ordering outside the US, please include an additional $5.00 USD per order
for Shipping & Handling.
PRODUCTS QUESTIONS
1. How many DVDs does Rhema have to offer?
2003 Shake Yourself Loose, Workshop & Production
2003 Rhema in Concert
2004 Workshop
2004 Christmas Benefit Concert
2005 Lord Make Me Over, A Night of Drama and Dance
2005 Victory! Surviving the Storm, Benefit Concert
2006 Mercy Said No pt 1, Drama & Dance Production
2006 My Redeemer Lives, Benefit Concert
2007 Mercy Said No pt 2, Drama & Dance Production
2007 In the Midst of it All, God is Still Working Miracles, Drama & Dance
Production
2007 Mercy Said No, The War is Not Over, Unite and Fight, The Concert Edition
2008 No Limits, No Boundaries, Drama & Dance Production
Coming Soon
2008 The Call to Worship Conference
2008 Choices and Consequences, Drama & Dance Production
2. What dances are on each DVD?
2003 includes:
Set the Atmosphere by Kurt Carr
In the Midst of it all by Yolanda Adams
The Presence of the Lord is Here by Byron Cage
Hallelujah by CeCe Winans
I Need You Now by Smokie Norful
I Know My Redeemer Lives by Nicole Mullins
2004 Workshop includes:
Holy Thou Art God by Richard Smallwood
I Will Trust You Lord by Donnie McClurkin
The Presence of the Lord is Here by Byron Cage
My Hands Go Up by New Direction
Set the Atmosphere by Kurt Carr
2004 Christmas includes:
Now Behold the Lamb by Kirk Franklin
Mercy Seat by Vickie Yohe
I'm Gonna Be Ready by Yolanda Adams
Holy Thou Art God by Richard Smallwood
Hosanna by Kirk Franklin
2005 - Concert: Lord Make Me Over
Set the Atmosphere by Kurt Carr
Can't Nobody Tell It by Lamar Cambell
The Blood
Anthem of Praise by Richard Smallwood
Hosanna by Kirk Franklin
Lord Make Me Over by Tonex
2005 Concert: Victory! Surviving the Storm, includes:
Anthem of Praise by Richard Smallwood
I'll Trust You Lord by Donnie McClurkin
We Declare War by Kurt Carr
Now Behold the Lamb by Kirk Franklin
Victory! by Yolanda Adams
2006 Concert: Mercy Said No, includes:
You Covered Me - Hezekiah Walker
Hero - Kirk Franklin
Set the Atmosphere - Kurt Carr
Pray - CeCe Winans
Say a Prayer for Me
2006 Christmas Concert, includes:
I Know My Redeemer Lives - Nicole Mullins
Thank You by Yolanda Adams
Set the Atmosphere - Kurt Carr
Now Behold the Lamb - Kirk Franklin
Just Speak Life to It
2007 Concert: Mercy Said No pt 2, includes
I Know My Redeemer Lives by Nicole Mullins
Sing! By Michal Stampley
Incredible God by Youthful Praise
Set the Atmosphere by Kurt Carr
War Cry by Michal Stampley
The Battle is the Lord's by Yolanda Adams
3. Why are some of the same songs on different DVDs?
Sometimes the same song is ministered at a different occasion or by a different
group. Typically the same song ministered on different DVDs will not be exactly
the same.
WORKSHOPS, SEMINAR, AND MINISTRY ENGAGEMENT QUESTIONS
1. What is a Rhema Dance Ministry Workshop?
A workshop is a 4-day event hosted by Rhema. During the workshop you will learn
the principals and techniques used to glorify God in dance. Some workshops will
focus on praise/celebration dances, others mime, drama, or flags and streamers.
Each registrant will learn a choreographed dance that will be ministered by
the mass workshop dancers at the concert which is on the last evening of the
workshop.
2. When is the next Rhema Dance Ministry Workshop?
Rhema Dance Ministry hosts two major workshops a year. Summer (June or July)
and Winter (November or December). Check the website frequently for the latest
information. All workshop classes are held in the evening. Time and location
are TDB.
3. How can we get Rhema to come to our church or area and do a workshop?
Email rhemadanceministry@sbcglobal.net or call Lela Gardner at 314-226-8309.
Please have the following information available: date, time, location. Please
leave as much detail as possible.
4. What is Rhema's dance schedule?
Check our calendar.
5. What fees are associated with workshops, seminars and ministry engagements?
Use the contact number; call to discuss the details.
MISCELLANOUS
1. Is it OK to do a dance choreographed by Rhema dance at my church or function?
The pieces choreographed for the mass workshop dancers are for participants
to take back to their respective churches and share and build upon. Ultimately
the Lord is our divine choreographer --- it is our prayer that the DVDs inspire
you to tap into how the Lord wants you to move. We understand that when beginning
in the ministry of movement, choreography can be difficult and intimidating.
If you choose to minister a selection choreographed by Rhema Dance Ministry
we ask that you give us credit and do not make a profit off it by selling another
DVD.
2. How do I contact Rhema?
The Rhema Dance Ministry
PO Box 1434
Maryland Heights, MO 63043-1434
Lela Gardner
(314) 226-8309
rhemadanceministry@sbcglobal.net
If you just want to leave us a comment or a word of encouragement, please sign
our guestbook at
http://www.rhemadanceministry.com/guestbook
3. Where do you get your uniforms?
Most of the uniforms you see Rhema minister in are made by our local seamstress.
If you are looking for similar praise garments try one of the following companies;
Dance Distributors, Dancewear Solutions, or Praise Dancewear by Main Street.
You should try to find a seamstress in your local area. Most of our garments
are based on the Matrix long coat pattern. You can also look for preacher robes
and cassock patterns.
DVD TROUBLESHOOTING QUESTIONS
1. What format are you DVDs?
Our DVDs are duplicated using the -R format
2. Will your DVD play in my DVD player?
The short answer is maybe! There is no 100% guarantee that any DVD we make with
our DVD recorder will play in all DVD players. Whether or not you can play our
DVD on most current DVD players (manufactured since the years 1999-2000) will
depend mostly on the format used in recording the DVD. Unfortunately DVD formats
are not universal…there are at least 4 formats with the most popular being
+R and -R.
Chances are the DVD will play in your player! If not, try a computer with a DVD reader or another DVD player. If none of those options work, Walmart and other retailers offer an Apex DVD player retailing at $20 which will play the DVDs. If none of these are viable options, see our return / exchange policy
3. My DVD Player only plays +R, can you send a DVD in +R format?
Unfortunately it is not cost effective for us to reproduce DVDs in multiple
formats. There are DVD players retailing for $20 that will play our DVDs.
4. I don't understand, I can get a DVD from Blockbuster and that will play
on any player…what's the difference?
Good question! The DVDs you get in Blockbuster or other video stores are not
burned or duplicated. They use a process call DVD mastering…this can not
be done with your typical duplicators. It is a VERY expensive process and the
minimum order size is very large.
5. HELP! My DVD says Disc Error - What do I do?
First make sure the DVD is seated properly and try again. If you get the same
error, try in another player (if available)
If it still doesn't work, you may have a defective disc…see our exchange
policy.
6. HELP! The Mercy Said No pt 2 DVD just loops at the beginning - What do
I do
You are looking at the menu, there is no play button, but you'll need to hit
play on your remote to start the video….if you are watching on a computer,
click on the picture in the middle (you'll see your cursor turn into a hand,
indicating a hyperlink).
7. The DVD is jumping - What should I do?
First make sure the DVD and the DVD player is clean. If it continues to jump
you may have a defective disc. Please describe the scenes where it is jumping
to the best of your ability and return within the timeline stated in the exchange
policy.